Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

- Shipping Charges

DeepGlow offers free shipping on all products in the official DeepGlow store.

- Shipping and Delivery Time

Depending on your location, we ship from our Hong Kong and US warehouses within 5-10 business days from the date of shipment, unless otherwise specified. Once your product is shipped, you will receive a tracking number in the mail.

All our prices and listed in US dollars. To help customers approximate the USD values in their local currency, please use www.xe.com.

We accept PayPal and credit card payments including VISA, Master, JCB, Diners Club, Discover and AMEX.We do not accept personal checks, money orders, direct bank transfers, debit card payments or cash on delivery.

Once an order is placed, we are unable to cancel, change or update the details of your order as our warehouse uses automatic systems that can not be stopped once an order is placed. This is to ensure orders are dispatched in a timely manner.

We do not accept random returns unless there is a quality issue that we cannot resolve. If you return an item randomly, we will not issue a refund.
Unfortunately, if you just change your mind, we do not offer returns.

Please read the policy carefully before purchasing.

All DeepGlow products are covered by a paid lifetime warranty (Except for accessories).

We do not accept free warranty for damage caused by private disassembly of DeepGlow products.